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On New Year's Eve, a Seattle Police officer shot and killed a man on Aurora Avenue
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On New Year's Eve, a Seattle Police officer shot and killed a man on Aurora Avenue

911 service fails across Washington after CenturyLink problem

A network malfunction at CenturyLink took out 911 service across Washington and in other states nationwide on Thursday night.

By early Friday morning, some counties were reporting that service had been restored. But King County said service was still out, and other emergency agencies warned that sporadic 911 outages could occur. They provided alternate numbers to call if you can't get through to 911 in an emergency (list below).

CenturyLink said on Thursday night that a network problem was responsible and first estimated that service would be restored in four hours. Six hours later, CenturyLink said more problems had been discovered. It gave no indication when service would be fully restored.


King County said people could call the 10-digit number for local responders, and cell phone users could also text 911 in an emergency.

Here’s the list of alternate numbers for emergency responders:

Sponsor

Seattle

206-583-2111 or 206-625-5011

Bellevue, Clyde Hill, Kirkland, Medina, Mercer Island, Normandy Park

425-577-5656

Algona, Auburn, Black Diamond, Des Moines, Federal Way, Kent, Pacific, Renton, Tukwila

253-852-2121

Sponsor

Beaux Arts Village, Burien, Carnation, Covington, Kenmore, King County International Airport, Maple Valley, Metro Transit Police, Muckleshoot Tribe, Newcastle, Sammamish, SeaTac, Shoreline, Skykomish, Sound Transit Police, Woodinville, Vashon Island

206-296-3311

Issaquah, North Bend, Snoqualmie

425-837-3200

King County Sheriff/Unincorporated King County

206-296-3311

Sponsor


University of Washington Police

206-685-8973

Enumclaw

360-825-3505

Sponsor

Bothell, Lake Forest Park

425-486-1254

Sea-Tac Airport/Port of Seattle

206-787-5401

Redmond, Duvall

425-556-2500

Sponsor


Washington State Patrol

425-401-7788

Pierce County

253-798-4722

Tacoma

253-798-4722

Fircrest, Fife

253-627-0151

Kitsap County

360-308-5400

Snohomish County

425-407-3999

Skagit County

360-428-3211