2020 Sets Record For Returns Of Online Purchases After the mass shipping comes the mass returns. Online shopping drove this year's record sales, and online purchases are much more likely to get returned. Alina Selyukh
How The Pandemic Turned An Introvert Into A Voice For Gig Workers As the pandemic forced society to acknowledge just how essential low-wage gig workers are, Willy Solis, who delivers groceries for the app Shipt, seized the moment to advocate for better conditions. Shannon Bond
U.S. Cyber Agency: SolarWinds Attack Hitting Local Governments The malware-infused SolarWinds software update, blamed on Russian state actors, appears to have infected computers more broadly than previously acknowledged. Jaclyn Diaz
Experts Weigh In On How U.S. Should Respond To Massive Computer Hack How should the U.S. respond to the massive computer hack into government networks and private companies? This has been a recurring question in the cyber age, and there is still no clear playbook. Greg Myre
How A Cybersecurity Firm Uncovered The Massive Computer Hack FireEye was the first to sound the alarm bell on Dec. 8 after it noticed an anomaly. "Right now there's absolutely an escalation in cyberspace," says the company's CEO Kevin Mandia. Greg Myre
Former Government Cybersecurity Head Blames Russian Intelligence For Massive Hack Christopher Krebs, the former top cybersecurity official in the U.S., talked with NPR about how the hack happened and how the U.S. should respond. Steve Inskeep
Hackers Exploited U.S. Trusted Relationship With 3rd Party, Krebs Says NPR's Steve Inskeep talks to Christopher Krebs, who was up until recently the top cybersecurity official in the country, about a computer hack of federal agencies. It's believed Russia is responsible.
Microsoft Says 40 Customers Hit By Ongoing Hack Of Government Agencies Most of the Microsoft customers hit by the hack were in the U.S., but the rest were elsewhere in North America, and in Europe and the Middle East. Jaclyn Diaz
Latest Government Hack Poses 'Grave Risk,' U.S. Cyber Agency Says After several days of relative silence, the U.S. cybersecurity agency now says a major computer hack poses a "grave risk", extending throughout federal, state and local government. Greg Myre
Google Researcher Discusses Departure Timnit Gebru talks to Steve Inskeep about her departure from Google after raisng questions about gender, race and the ethics behind artificial intelligence.